Effective date: 2025-12-22

Introduction

Welcome to Avenya Clothing (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of the website avenya.lk (the “Site”) and your purchase of any products offered by us. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please refrain from using our Site.

Related Policies

These Terms should be read in conjunction with our related policies, which together form the basis of our agreement with you:

• Privacy Policy: https://avenya.lk/privacy-policy/
• Returns & Exchange Policy: https://avenya.lk/returns-exchange-policy/
• Delivery Policy: https://avenya.lk/delivery-policy/

By placing an order with us, you also agree to these policies.

Eligibility

• You must be at least 18 years of age, or have the consent of a parent/guardian, to use our Site.
• By placing an order, you confirm that the information you provide is true, accurate, and complete.

Account Registration

• You may be required to create an account to place an order. You are responsible for maintaining the confidentiality of your login credentials.
• Avenya Clothing is not responsible for any unauthorized access to your account caused by your negligence.

Orders & Contract Formation

• Orders placed on our Site are offers to purchase products subject to availability.
• After placing an order, you will receive an acknowledgment email confirming receipt of your order. This does not guarantee acceptance.
• A legally binding contract is formed only when we confirm dispatch of your order.
• We reserve the right to refuse or cancel any order for reasons including product unavailability, payment issues, or suspected fraud.

Product Information & Availability

• We make every effort to display product details, descriptions, and prices accurately. However, minor variations in colors, sizes, or packaging may occur.
• All products are subject to availability, and we reserve the right to discontinue or change items without notice.

Pricing & Payment

• All prices are listed in Sri Lankan Rupees (LKR) unless otherwise stated.
• We reserve the right to revise prices at any time.
• Payments must be made through the secure payment methods available at checkout.
• By providing payment information, you represent and warrant that you are authorized to use the payment method.
• Additional charges such as customs duties, taxes, or delivery fees may apply and are your responsibility.

Delivery

• Delivery will be carried out in accordance with our Delivery Policy: https://avenya.lk/delivery-policy/
• Estimated delivery times are provided for convenience only and are not guaranteed.
• Risk of loss or damage to the products passes to you once the items are delivered.

Returns & Exchanges

• You may return or exchange eligible products in accordance with our Returns & Exchange Policy: https://avenya.lk/returns-exchange-policy/
• Items must be unused, unworn, and returned in their original packaging within the specified timeframe.
• Certain products (such as intimate wear, discounted items, or custom orders) may not be eligible for return.

Promotions, Discounts & Gift Vouchers

• Promotional codes, discounts, and gift vouchers are subject to specific terms stated at the time of issuance.
• They cannot be exchanged for cash and must be redeemed before the expiry date.
• We reserve the right to cancel promotions or vouchers if misuse or fraud is suspected.

User Responsibilities

• You agree not to misuse the Site or engage in unlawful activities, including hacking, spreading viruses, or misrepresenting your identity.
• Content submitted by users (e.g., reviews, comments) must not be abusive, defamatory, or infringe on intellectual property rights.

Intellectual Property

• All content on the Site, including images, product descriptions, logos, and trademarks, is the property of Avenya Clothing or its licensors.
• You may not copy, reproduce, distribute, or exploit any part of the Site without prior written permission.

Privacy & Data Protection

• Your personal data is handled in accordance with our Privacy Policy: https://avenya.lk/privacy-policy/
• By using our Site, you consent to our collection, use, and storage of your data as outlined in the policy.

Limitation of Liability

• To the fullest extent permitted by law, Avenya Clothing shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• Our liability for any claim shall not exceed the total amount paid by you for the product in question.

Indemnification

You agree to indemnify and hold harmless Avenya Clothing, its directors, employees, and affiliates from any claims, damages, or losses arising from your violation of these Terms or misuse of the Site.

Termination of Access

We may suspend or terminate your access to the Site at any time without notice if we reasonably believe that you have breached these Terms or engaged in fraudulent or harmful activities.

Force Majeure

We will not be responsible for any delay or failure in performance due to causes beyond our reasonable control, including natural disasters, strikes, or technical failures.

Dispute Resolution

• These Terms shall be governed by the laws of Sri Lanka.
• Any disputes shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
• We encourage customers to first contact us directly to resolve any issues before seeking legal action.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Avenya Clothing
Email: hello@avenya.lk
Phone: +94 74 330 4842